Ethics and transparency

Whistleblowing Channel

BAICV provides the public with a channel to report, securely and confidentially, facts and practices contrary to the bank's values and principles.

How it works

A responsible reporting channel.

Reports are handled confidentially by the bank's control functions, under the Whistleblowing Policy and aligned with best auditing and oversight practices.

Under the applicable law, this channel requires the whistleblower's identification. Your data is handled confidentially.

Commitment

Your guarantees.

Protected whistleblower

Your identity and data are handled with the utmost confidentiality by the control functions, solely to review the report.

Confidentiality

Reports are handled confidentially by the control functions (Compliance and Audit).

Protection against retaliation

Reports made in good faith may never, in any way, harm the whistleblower.

Diligent handling

Each report is examined rigorously and impartially, under the bank's policies.

Scope

What you can report.

Select the type that best describes the situation when submitting the report.

  • Inadequate treatment (lack of ethics)
  • Signs of fraud and suspected corruption
  • Breach of banking secrecy
  • Money laundering / terrorist financing
  • Conflict of interest
  • Non-compliance with legal and regulatory rules
  • Other

Learn more in the Whistleblowing Policy, Code of Conduct and Fraud Prevention Policy.

Secure channel

Make a report

Describe the situation in as much detail as possible.

Identification requiredUnder the applicable law, this channel requires the whistleblower's identification.